Frequently Asked Questions
Can I drive my new car away today?
Many of our vehicles are prepared and ready to go. However because of our high turnover of vehicles and high preparation standards, some of our vehicles may not be ready to drive away the same day. You can rest assured once you have decided a vehicle is right for you, we will have it ready and prepared as soon as possible.
How can I pay for my new vehicle?
We have a dedicated Finance Manager on hand to assist and advise you on the best way to fund your purchase. Deposits can be paid via both Debit and Credit cards with balances payable by Debit Card or Bank Transfer (A surcharge may be payable for Credit Card payments). Think Cars are Authorised and Regulated by the Financial Conduct Authority.
How long is the Warranty?
All Think Cars vehicles benefit from a 6 month comprehensive warranty free of charge including full roadside assistance and recovery. This is fully extendable up to 3 years at an additional cost. Please enquire for a quotation. Subject to terms and conditions.
Can I Part Exchange my old vehicle?
Yes absolutely! We will appraise your vehicle and will always make you a fair offer for the vehicle, based on it's age, mileage, history and overall condition.
If I have a problem with my vehicle do I have to come back to you for any repair?
Ideally we would like you to contact your supplying branch and they will arrange for you to visit one of our locations. However most of our extended warranties can be accepted at most VAT registered garages.
What about your prices?
All of our vehicles are regularly checked to ensure that they are delivering outstanding value for money. Please remember that our cars are amongst the finest examples of their type and fully prepared with a strong warranty offer. Do please let us know if you feel otherwise. As market leaders we will always endeavour to meet our customer's requirements and aspirations.
How well prepared are your cars?
All Think Cars vehicles are prepared to the Think Cars Promise that you will find on our website without exception. Our Promise is clear and unambiguous. Cosmetic standards will vary dependant on the age, mileage and value of the vehicle. However all will represent excellent examples of their type.
What do you mean when you say Full Service History?
We aim to be as honest and as transparent as possible when describing the service history of our vehicles and full provenance checks are carried out. Please ask for full details of any maintenance records available when enquiring and we will be happy to make them available in a format to suit you. Full Service History means that the vehicle has been maintained regularly but not necessarily by the manufacturer's agent on all occasions. Full Franchise/Manufacturer Service History means that the vehicle has been maintained solely by the manufacturer's agent and largely in accordance with the appropriate schedule.